AI Agent for Customer Service
Customizable AI Agent · No-Code Workflow Engine · Automatic Customer Satisfaction
Quick Start Onboarding
Up and running in minutes
No weeks of setup. Register, configure your agent, embed the website widget – your AI agent is live and answering customer inquiries in under 10 minutes.
- Guided setup wizard in 3 steps
- Ready-to-use templates
- No technical knowledge required
- Automatic widget integration via copy & paste
Appointment Booking
Automatic appointment scheduling via chat
Your AI agent schedules appointments directly in the conversation. Customers choose available time slots, receive confirmations and reminders – all automatically.
- Calendar integration (Google, Outlook, iCal)
- Automatic availability checking
- Confirmation and reminder emails
- Rescheduling and cancellation via chat
Chatbot & Live Chat
AI agent with seamless human handoff
Your AI agent answers inquiries around the clock. For complex topics, seamless handoff to your team occurs – with full conversation history.
- 24/7 automatic responses
- Intelligent escalation when needed
- Live chat inbox for your team
- Complete conversation history on handoff
Document Upload & Training
Train your agent with your own data
Upload PDFs, Word documents, Excel spreadsheets, or entire websites. Your AI agent automatically learns from your content and responds based on your knowledge.
- PDF, Word, Excel, CSV and more
- Automatic website crawling
- Instant learning after upload
- Versioning and updates
Homepage Widget
Chat widget for any website
Embed the AI agent into your website with a single code snippet. The widget adapts to your design and works on all devices.
- One snippet – works everywhere
- Customizable design (colors, logo, position)
- Responsive on desktop, tablet & mobile
- WordPress plugin available
Reporting & Analytics
Insights into conversations and performance
Understand what your customers care about. Dashboards show conversation volume, satisfaction, common topics, and your AI agent's performance.
- Real-time dashboard with KPIs
- Automatic CSAT measurement without surveys
- Analysis of common customer topics
- CSV export for custom evaluations
Customization
Adaptable to your brand and processes
Fully customize your AI agent: personality, tone, branding, and conversation flows. Every agent becomes unique for your business.
- Custom personality and tone of voice
- Custom branding (colors, logo, name)
- Individual workflow templates
- Multilingual – responds in the customer's language
AI Brain
Intelligent knowledge from your data
The AI Brain is the heart of your agent. It processes your documents, understands context, and generates precise answers – with RAG technology and vector search.
- RAG technology for precise answers
- Vector search across all knowledge sources
- Context understanding across multiple messages
- Automatic knowledge updates